Airport NEO Ground Services Company —evolved from Vietjet’s Ground Services Center (VJGS) — has successfully handled Air India’s inaugural scheduled international flight to Hanoi at Noi Bai International Airport. This milestone coincides with Vietjet more than doubling its brand value to become the world’s fastest-growing airline brand in 2026.
Airport NEO now delivers a full suite of ground handling services for Air India’s flights to and from Hanoi, backed by rigorous safety and security standards, internationally benchmarked operations, and superior service quality.
Launched in 2020 as VJGS, Airport NEO provides a comprehensive ecosystem of services, including passenger handling, ramp operations, load control, inflight provisioning, cabin cleaning, ramp technical support, and commercial terminal services. With modern facilities and a dedicated professional workforce, the company ensures efficient self-handling for Vietjet flights, boosting operational control, safety, service quality, and on-time performance. This milestone with Air India further proves Airport NEO’s ability to meet the world’s strictest international standards.
Looking ahead, Airport NEO will invest in infrastructure, equipment, and talent to deliver reliable services for domestic and international airlines. As a key pillar of Vietjet’s aviation ecosystem, it supports the group’s global expansion strategy.
Aligning with this momentum, Vietjet’s brand value has soared 117% to USD906 million in 2026, according to Brand Finance’s Airlines 50 2026 report. This growth is fueled by breakthroughs across key international markets, including India as well as Southeast Asia, Australia, China, Japan, Kazakhstan, among others. With Indian travellers increasingly prioritising affordability and sustainability, Vietjet offers convenient connectivity to Southeast Asia and beyond, through direct routes connecting Delhi, Mumbai, Ahmedabad, Hyderabad, and Bengaluru to Hanoi and Ho Chi Minh City, two of Vietnam’s top travel hotspots.
The airline’s growth is also supported by strong passenger demand with load factors reaching 86%, and diversified ancillary revenues, now accounting for 41% of total income. Combined with a young, fuel-efficient fleet and disciplined operations, these factors have propelled Vietjet’s rapid rise, firmly establishing it as the year’s fastest-growing airline brand.